How to Fix Acer Laptop Keyboard Not Working Error on Windows


In this post, we will discuss how to fix Acer laptop keyboard not working error on Windows. During this problem, the keys on the keyboard don’t work properly. In other words, they stop working.

We understand how annoying it is because you cannot work if the keyboard is not working on Windows. You might start to think of using an external keyboard. But, will you use the external keyboard the whole time? I believe the answer is No. Hence, you can follow the methods in this article to have your keyboard fixed. Check the four methods in here:

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How to Fix Acer Laptop Keyboard Not Working Error on Windows

Method 1: Completely reboot your laptop

The simplest fix to your keyboard problem is to reboot your Acer laptop completely. To do so:

  1. Press and hold the power button of your laptop until the laptop is totally off.
  2. Unplug the power cable and the battery from your laptop.
  3. Leave your laptop for a few seconds
  4. Plug the power cable and the battery back to your laptop.
  5. Power on your computer. Then check to see if this fixes your keyboard.

Method 2: Disable Filter Keys

Filter Keys is a feature that makes your keyboard ignore brief or repeated keystrokes. It sometimes lead to a laptop keyboard not working problem. You can try disabling Filter Keys to sort this problem out.

1) Click the Start menu (the Windows logo) at the bottom left of your screen. Then click Settings (in Windows 10) or Control Panel (in Windows 7).

Open Settings in Windows 10
Open Control Panel in Windows 7

2) Click Ease of Access.


3) Click Keyboard (in Windows 10) or Make the keyboard easier to use (in Windows 7).

Keyboard setting on Windows 10
Keyboard setting on Windows 7

4) Disable the Filter Keys function (switch off Filter Keys or uncheck Turn on Filter Keys).


5) Try your keyboard and see if disabling Filter Keys can restore your keyboard.

Method 3: Update your keyboard driver

Your keyboard may stop working if your are using the wrong keyboard driver or it is out of date. You should verify that your keyboard has the right driver, and update it if it doesn’t. If you don’t have the time, patience or skills to update your driver manually, you can do it automatically with Driver Easy.

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Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and Install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.


3) Click on the Update button next to the keyboard to download the latest and correct driver for this device. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click Update All).

Method 4: Troubleshoot the hardware problems

It is also possible that there are hardware problems with your Acer laptop keyboard. You can troubleshoot problems of this kind on your own or ask an expert for help.

Your laptop keyboard may not receive proper pressure on itself. You may need to remove the cover of your laptop, and then use a screwdriver to adjust the screws inside the laptop. This may do the trick.


The keyboard on your Acer computer should work properly now. Or, you can just leave hardware problems to an expert. If your Acer laptop is still under warranty, it is recommended that you contact Acer support to have your keyboard repaired or your laptop replaced.

For queries and suggestions, don’t hesitate to write in the comments section. Thank you for reading.


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