Windows 10 has Dolby audio within the system. When you upgrade the system, you should also update the drivers on your computer or you will have problem with it. Here is one example with the Dolby audio. In the error message, it says that you have installed version 22.214.171.124 in your computer, but it needs version 126.96.36.199. Here are the tutorial to fix this Dolby audio error.
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How to Fix Dolby Home Theater Not Working Problem in Windows 10
Solution 1: Uninstall the audio driver then reboot the system
After uninstalling the driver and rebooting the system, the Windows will load the driver automatically. This is supposed to install the right version driver.
If you are not sure how to uninstall the driver, follow steps below:
1. Press Windows key and X and choose Device Manager.
2. In Device Manager, expand category “Sound, video and game controllers”.
3. Right-click on the audio device name. A context menu will pop up. Choose Uninstall.
4. Reboot the system and see if the problem resolves.
Solution 2: Install an older version audio driver
The problem would occur if the audio driver contains newer but incompatible drivers for the Dolby Home Theater. Install the older version audio driver, then the problem should resolve.
Before you install the driver, check for the installed version of the audio driver and uninstall the driver.
1). Check for the installed version of the audio driver
2). In Device Manager, locate audio device and right-click on the device name.
3). Choose Properties.
4). Click Driver tab. Then you will get the Driver Version in this tab.
5.) Uninstall the driver
6.) Install an audio driver in older version
Windows 8 and Windows 7 drivers are always compatible with Windows 10. So you can find the older driver by starting with Windows 8.
To find the driver, you can go to the audio device manufacturer’s website or the computer manufacturer’s website. It is recommended that you go to the computer manufacturer’s website first such as Lenovo, Acer, as they might release the audio driver which contains the Dolby audio driver. Please note that you need to use the specific operating system and the computer product name, model number or series number to find the driver.
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If you want to update all drivers, you can use Driver Easy to help you. Driver Easy is the program which helps detect problem drivers in your computer, and download and install new drivers. With Driver Easy, you can update drivers in seconds.
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