Fix “Failed to create Conexant Audio Factory, The SmartAudio will now exit”

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Have you ever experienced seeing an error message saying “Failed to create Conexant Audio Factory, The SmartAudio will now exit” after rebooting your computer? Don’t worry! We have the solutions to fix “Failed to create Conexant Audio Factory, The SmartAudio will now exit” error on your Windows PC.

Another pop up message that will show on your screen is “A Conexant audio device could not be found. The application will now exit.”

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Why this error shows up? This might be your question when you have the error. It happens due to the “CxUtilSvc” or Conexant Utility Service stops working. Since the service stops, the problem occurs. So, in order to get rid of the problem, you should start the service again. How to do it? Follow the instructions that we will discuss in here.

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How to Fix “Failed to create Conexant Audio Factory, The SmartAudio will now exit”

1. Start Service “CxUtilSvc”

Following steps are for your reference how to start service “CxUtilSvc”.

  1. Press Win+R (Windows key and R key) at the same time. A Run dialog will appear.
  2. Type services.msc in the run box. Click on OK button. Then Services window will open.
  3. In Services window, check the list for “CxUtilSvc” and double click on it. The Properties window will open.
  4. In Properties window, click on the Start button if the service is stopped.
  5. Change the Startup Type value to Automatic.
  6. Click on Apply and OK button.
  7. Restart your computer.

The error would also occur due to driver problems. The audio driver you have installed may be corrupted or incompatible with your operating system. To resolve the problem, you can try uninstalling the Conexant audio driver and installing it again.

2. Uninstall the Conexant Driver

You can follow steps below to uninstall the Conexant driver.

  1. Press Win+R (Windows key and R key) at the same time. A Run dialog will appear.
  2. Type devmgmt.msc in the run box. Click on OK button. Then Device Manager window will open.
  3. Expand category Sound, video and game controllers. Under this category, you will find Conexant High Definition SmartAudio Drivers. Right-click on it and then select Uninstall.
  4. In the Uninstall window, check the box next to Delete the driver software for this device. Then click on OK button.
  5. After uninstalling the driver, restart the computer. Usually, the windows will load the audio driver automatically after it reboots.  Then update the driver to the latest version.
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How to Find and Download the Latest Driver

For many devices, you can go to the device manufacturer or the computer manufacturer’s website to find and download driver. But Conexant doesn’t develop drivers themselves, to find the Conexant driver, you need to go to your PC manufacturer’s website. In their official website, usually, you can find the driver from Support or Download section.  To find the right driver, you need to know your PC model (eg. Dell N311Z) and your specific operating system (Windows 7 64-bit).

If you have problem downloading the driver manually, or you don’t want to spend much time on fix this driver problem, you can use Driver Easy to help you. What you need to do is just downloading and installing Driver Easy. Then use it to scan your computer to detect the problem drivers and download drivers with newer version. You can not only use it to fix the Conexant driver problems but also other driver problems.

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Conclusion

Those were the methods to fix “Failed to create Conexant Audio Factory, The SmartAudio will now exit”. We hope it can get rid of the problem in your Windows computer permanently. Contact the technician support if the error persists on your PC.

For queries and suggestions, feel free to contact us. Thank you for reading!

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