Many Steam users reported a connection error when they are trying to log in the Steam account. In the error message, it says “Could not connect to the Steam network.” This causes them unable to use the program normally.
Nothing to be worried if you got this troublesome error. You can follow the methods on this post to resolve the Steam problem.
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How to Steam Error: “Could Not Connect to the Steam Network”
Method 1: Change the Internet protocol that Steam uses
Steam originally uses an Internet protocol called UDP to transmit data. Changing it to TCP can help you fix the “could not connect to the Steam network” error. To do so:
- Right click the Steam shortcut on your desktop and select Properties.
- If there is no Steam shortcut on your desktop, go to where you have installed the program. Then right click the Steam executable file (Steam.exe) and select Create shortcut.
- Then right-click the shortcut and select Properties.
- In the Target text box, add “-tcp” to the end. Then click OK.
- Double click the shortcut to launch Steam, and then see if this method solves your problem.
Method 2: Troubleshoot your network
You should check the status of your network connection carefully when you encounter the Steam connection error. Check if your computer can connect to the Internet normally and if your network hardware, like network adapter, router and modem, can function well. Note that if you have changed the configurations of your network recently, it is suggested that you change them back.
You can also try resetting some network settings to fix network problems. You need to use Command Prompt to do so.
- Press Win key (the one with a Windows logo) on your keyboard, and type “cmd“. Right click Command Prompt in the result and select Run as administrator.
- Type the following lines of command and press Enter on your keyboard after typing each line.
ipconfig /release ipconfig /all ipconfig /flushdns ipconfig /renew netsh int ip set dns netsh winsock reset
- Reboot your computer and launch your Steam client. Check and see if the problem resolves.
Method 3: Reinstall Steam Client
It is also possible that there are faulty files in Steam that lead to the could not connect to Steam network error. You can completely uninstall your program and then reinstall it and see if this resolves your problem.
- If you have used your Steam Client to download games or applications, you may need to back them up. Navigate to where you installed Steam. Find a folder called Steamapps and move it with all its content out of the Steam directory to a safe place.
- Press Win and R keys on your keyboard at the same time to invoke the Run box. Then type “control” and press Enter.
- Click Programs and Features.
- In the list of programs, right-click Steam and then select Uninstall.
- Click Uninstall.
- Download the latest client installer from Steam and install the client.
- Move the Steamapps folder you have backed up to the Steam directory. Then launch the client and see if the error is gone.
Method 4: Update network driver
The Steam connection error can also result from outdated or problematic network adapter driver. So it’s important for you to update it to the latest and correct version. If you don’t have the time, patience or skills to update driver on your own, you can use Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click the Update button next to the flagged network driver to automatically download the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
If all the methods about cannot help you fix your Steam connection error, the problem may be on the Steam’s end. You may need to wait some time till they fix their problems. You can also contact Steam official support if you need any further assistance.
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Now, try to log in your Steam account. You should be able to connect to the Steam network.
If you have any questions or suggestions, feel free to contact us.