Sound is one of the important instruments while playing games in Xbox One, especially if you are using the Xbox One Headset. You can enjoy the games more if it has good sound. In the other hand, it will be terrible if the Xbox One Headset gets an error. Luckily, we have the solutions to fix Xbox One Headset not working error in this post. There are 5 top methods you can try selectively. Check them out below.
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How do I fix Xbox One Headset Not Working?
This article covers 5 tired-and-true methods for you to try. You may not need to try them all. Just start from the top and work your way down. You Xbox One headset may work fine again.
Method 1. Make sure the headset is not muted
If the mute feature is enabled by accident, you can’s hear any sound then. When you find your Xbox One headset not working, the first thing is to check if it’s muted.
Please check the mute button on the headset adapter or the one in the middle of headset cable. You can try to press the mute button to see if there is sound.
Method 2. Update Xbox One controller to make sure you have the latest software
Your controller’s software should be up-to-date to enable the headset adapter works properly.
Follow the steps here to update your Xbox One controller software.
1) On your keyboard, press Windows key + R key together to open a Run box. Then type devmgmt.msc in the box and click OKF.
2) Find Microsoft Xbox One controller under catalog Universal Serial Bus controllers or Microsoft Xbox One controller. Then right-click on it to choose Update device.
3) Click Search automatically for updated driver software.
Now Windows will detect the update for your controller automatically.
For some reasons, Microsoft cannot find the update for you. In order not to missing the update, you can try Driver Easy.
a) Download and install Driver Easy.
b) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
c) With Free version: Click the Update button next to a flagged controller driver to automatically download and install the correct version of this driver.
With Pro version: Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (and you get full support and a 30-day money back guarantee)
Method 3. Check your device’s connection
If the connection between your devices, it will also cause the problem. Please check the connection between your headset adapter and the controller, and also the connection between your headset adapter and headset cable. Make sure the connections are firm.
Method 4. Make sure your controller has fresh batteries
When the batteries of your controller become weak, your headset could not work properly, either. In such case, you can try replace with new batters for you controller to see if the headset works.
Method 5. Try using a different controller
If after all the resolution above, your Xbox One headset still keeps not working, please try to connect another headset with your controller. If it works on another controller, maybe you should use a new controller to replace the previous one.
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How is the Xbox One headset now? Can it work normally? We hope the methods above can resolve the problem you have with your headset. So, you can play the Xbox One games to the fullest.
We are welcome for any feedback from you.