After Windows 10 upgrade/update, if the inbuilt webcam isn’t recognized on your ASUS notebook , the cause most probably is the webcam driver. In Device Manager, you may see a yellow mark next to USB2.0 webcam device. Here you will learn How To Fix this driver problem.
Uninstall and reinstall the driver
Follow these steps.
1. Go to Device Manager.
2. Expand category “Imaging Devices” and right-click on the device. (Sometimes the problematic device may be listed under Other devices.)
3. Select Uninstall on the context menu.
Windows might prompt you to confirm the uninstallation. Check the box next to “Delete the driver software for this device.” then click “OK” button.
4. Restart the computer then Windows will reinstall the driver automatically.
Download and install the driver via ASUS support site
If Windows fails to reinstall the generic driver, you can go to ASUS website to download the latest driver. Before you get started, please make sure that you know the laptop model and the specific system (Windows 10 32-bit or Windows 10 64-bit). If you are not sure how to download the driver from ASUS, you can refer to ASUS Drivers Free Download For Windows 10, 7, 8, 8.1, XP & Vista.
Updating drivers can never be easy. If you want to save time on fixing your ASUS webcam 2.0 driver problem quickly, you can use Driver Easy to help you. Driver Easy can scan your computer and detect all problem drivers including the faulty webcam driver, then give you a list of new drivers. All you need to do is click your mouse 2 times. With Driver Easy, your webcam problem can be fixed in several minutes.
If you want to save more time by getting higher download speed, you can upgrade to Professional version. With Professional version, all drivers can be updated with just 1 click. No further steps.