Some keys on your Lenovo laptop keyboard not working? It can be caused by several problems. You can fix it easily by using methods below.
To follow some methods, you need to login to Windows. If you can’t use the laptop keyboard to do that, use an external keyboard or a mouse instead.
Method 1: Restart your computer
Restarting computer could solve many problems instantly. So try this simplest fix first and see keyboard working or not. If it’s not working, move on to other methods.
Method 2: Press the problem keys diagonally
Try to press the keys associated with the problem diagonally (lower left side of the button) for a couple of seconds. This may do the trick for you.
Method 3: Remove the battery and the power cable
This method has worked for many Lenovo laptop users who were experiencing the keyboard not working problem like you. So it’s worth a try.
Firstly, shut down the computer. Secondly, unplug the power cable and remove the battery for a moment (just remove one that you have).Thirdly, press and hold the power button for about 60 seconds. After that, put the battery back in and plug the power cable again. Restart your computer and see if the keyboard is working.
Method 4: Reinstall the keyboard driver
The problem can be caused by keyboard drivers. So try to update the keyboard drivers. there are two ways to download and install the latest keyboard drivers.
Go to the Lenovo website to download the latest keyboard drivers. You can download the driver on the Support section. Note you need to know the PC model and the version of Windows to locate the correct driver.
If you don’t have time or much driver knowledge to download the correct driver, you can do it automatically with Driver Easy.
Driver Easy can scan your computer and detect any problem drivers, then provide new correct drivers. You can update the drivers with just a few mouse clicks (with Free version). If you go Pro, you can even update all drivers with just one-click. No time will be wasted at all.
Method 5: Perform a system restore
If the keyboard stopped working after you updated Windows or installed some software, performing a system restore would solve the problem. Note you need to have restore points created.
If you have no idea how to do a system restore, refer steps below:
1. Open Control Panel.
2. View by Small icons and click on System.
3. Click System protection in left pane.
4. Click System Restore.
5. Click Next.
6. Choose a restore point according to the Date and Time (before the problem occurs) and click Next.
7. Click Finish.
8. Click Yes to confirm the restore.
9. Reboot your PC for the changes to take effect.
After following methods above one by one, if the problem persists, you may want to contact Lenovo customer service for further assistance. If you use Driver Easy Pro, you can also contact our support to help fix the problem.
Hope the tips here help you fix the Lenovo keyboard not working problem.