Fix The Remote Procedure Call Failed Error

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Windows

An error pops up on the screen saying “The remote procedure call failed” when you want to open a photo on your computer. This is surely annoying, but you should not worry. This error quite common happens in Windows computer. Fortunately, we have the solutions to fix this error. Do the methods selectively.

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How to Fix The Remote Procedure Call Failed Error

Method 1: Using “Open with” to Open the Photo

There are other available ways to open the photo. You can use “Open with” to set  Windows Media Player to open the photo by default.

  1. Right-click the photo that you wish to open and click Properties.
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  2. In General tab, click the Change button.
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  3. Select Windows Photo Viewer and click the OK button. If you can’t see Windows Photo Viewer option, this method doesn’t work for  you. Skip and move to another method.
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  4. After that, in Properties dialog box, click the OK button to apply the change. Then try to open the photo again.
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Method 2: Run the Built-in Windows Store Apps troubleshooter

This method only applies to Windows 10, 8 & 8.1, as Windows Stores Apps troubleshooter is only built in Windows 8, 8.1 and Windows 10. If you are using Windows 7 and lower Windows version, skip this method and try other methods.

Follow these steps:

  1. Open Control Panel.
  2. View by Large icons and click Troubleshooting.
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  3. Click View all on the left panel.
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  4. Click Windows Store Apps then follow the on-screen instructions.
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Method 3: Check for Some Related Services

The related services are Remote Procedure Call (PRC), Remote Procedure Call (PRC) Locator and DCOM Server Process Launcher. Follow below steps to check for their settings.

  1. On your keyboard, press Win+R (Windows logo key and R key) at the same time to invoke the run box.
  2. Type services.msc and click the OK button.
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  3. Locate service Remote Proceduree Call (RPC).
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  4. Double-click on it and make sure the “Startup type” is Automatic and the status is Started.
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  5. Locate service DCOM Server Process Launcher.
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  6. Double-click on it and make sure the “Startup type” is Automatic and the status is Started.
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  7. Locate service Remote Procedure Call (PRC) locator.
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  8. Double click on it and set the “Startup” type to Manual.
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Method 4: Run the System File Checker to Check the System Files

The problem caused could be due to corrupted system file. So to fix the problem, try to check and fix the corrupted system file.

Follow these steps:

  1. Open Command Prompt as an administrator.
  2. Type sfc /scannow and press Enter key. The process will take some time until the verification 100% complete.
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Method 5: Run the Antivirus Software

The error may be caused due to malware or virus. So run the antivirus that you have installed to check if this is the case.

Method 6: Uninstall any Registry Cleaner

The error would occur if a registry cleaner has deleted important files for the photos app. If you have installed one, try uninstalling it and see if it works.

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Conclusion

Now, you should be able to open the photos on your computer normally. Enjoy your photos. Should the same error happens again in the future, you can go back to this post and do the methods to solve the error.

Thank you for reading, Folks!

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